Compliance and Risk Management Officer
Position Requirements:
At least 5 years of experience in compliance or risk management, preferably with experience in the financial industry or money services business (MSB);
Familiarity with relevant Canadian laws and regulations, especially Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) requirements;
Experience in risk assessment and building internal control systems;
Excellent communication, analytical, and problem-solving skills;
Ability to draft policies, procedures, and reports;
Bachelor’s degree or above in a relevant field.
Roles and Responsibilities:
Develop and continuously improve the company's compliance and risk management framework;
Ensure business activities comply with Canadian laws and regulations, including FINTRAC requirements;
Oversee and implement AML and CFT policies and procedures;
Assess and monitor business risks, and develop appropriate management measures;
Coordinate and deliver employee compliance and risk management training to raise team awareness;
Provide professional advice and support to management on compliance and risk matters, and assist with regulatory reviews.
Client Manager
Position Requirements:
Experience in the financial industry preferred;
Excellent sales and negotiation skills;
Strong ability to manage key client relationships;
Excellent communication and interpersonal skills;
Knowledge of foreign exchange services and market insights.
Roles and Responsibilities:
Actively develop and manage key client resources, establishing long-term partnerships;
Deeply understand clients’ cross-border funding needs and provide professional foreign exchange service advice;
Maintain effective client communication, coordinate internal processes, and ensure a smooth service experience;
Conduct regular visits and follow-ups with key clients to strengthen cooperation and trust;
Perform market and industry analysis to support business strategy optimization and development plans;
Achieve set business development goals and collaborate with the team to drive overall growth.
Client Service Specialist
Position Requirements:
Strong communication and interpersonal skills with a strong service mindset;
Careful and patient, able to handle customer inquiries and transaction processes;
Familiarity with basic cash handling procedures and cashier experience preferred;
Team player, able to adapt to flexible work arrangements;
Experience in financial services, retail, or front desk reception preferred.
Roles and Responsibilities:
Welcome and assist visiting customers, answer inquiries, and guide them through foreign exchange transactions;
Assist customers with exchange, payment, and receipt transactions;
Handle cash and related documentation, ensuring transaction accuracy;
Maintain good customer relationships and provide professional, friendly service;
Ensure the work area is clean and orderly, following company safety and compliance policies;
Collaborate with team members to improve service efficiency and customer satisfaction.
If you meet the above requirements and are interested in our company, please send your resume to [email protected] and indicate the position you are applying for in the email subject line. We will arrange interviews with qualified candidates.
Note: We will keep your personal information strictly confidential and use it only for recruitment purposes. If your resume is not selected, we will securely dispose of it within a reasonable period.