KAPU professional team working in the office on seamless currency exchange services

Seamless Currency Exchange

Experience a smooth, secure, and efficient process tailored to make every currency exchange simple and worry-free.

  • STEP 1

    Currency Assessment Step

    Currency Assessment

    Choose the Target Currency and Mode of Transaction

    Sub-step 1.1: Browse the list of available currencies through our website or physical store.

    Note: Some currencies may not be available for exchange due to supply issues or legal restrictions.

    Sub-step 1.2: Obtain detailed information about your target currency, including its stability and historical exchange rates.

    Note: You can access financial news websites or utilize our resources to obtain this information.

  • STEP 2

    Amount Calculation Step

    Amount Calculation

    Specify Requirements

    Sub-step 2.1: Enter the amount in your original currency and the target currency using our currency conversion tool.

    Note: Make sure you have sufficient funds in the original currency to complete the transaction.

    Sub-step 2.2: Be aware of any transaction fees or other costs that may be incurred.

    Note: These fees should be considered before you finalize the amount you wish to exchange.

  • STEP 3

    Exchange Rate Inquiry Step

    Exchange Rate Inquiry

    Real-Time Information

    Sub-step 3.1: Check the current real-time exchange rate on our online platform or in our physical store.

    Note: Exchange rates are subject to real-time fluctuations; please confirm one last time before deciding on the transaction.

    Sub-step 3.2: Consider the timing trend of the exchange rate to determine if it's a good time to make the exchange.

    Note: Avoid making decisions based on short-term fluctuations unless you have professional financial knowledge.

  • STEP 4

    Transaction Submission Step

    Transaction Submission

    Quick and Easy

    Sub-step 4.1: Fill out the exchange application form either online or in the physical store.

    Note: Ensure all the information provided is accurate.

    Sub-step 4.2: Submit the application form along with the required identity proof documents.

    Note: For security reasons, all documents will be transmitted through encrypted channels.

  • STEP 5

    Identity Verification Step

    Identity Verification

    Security Guaranteed

    Sub-step 5.1: Submit official proof of identity, such as an ID card, passport, or driver’s license.

    Note: All documents must be clear, visible, and recently valid.

    Sub-step 5.2: In some cases, you might also need to submit a pay stub or bill to prove income or address.

    Note: Make sure all financial information is accurate and complete.

  • STEP 6

    Currency Exchange Step

    Currency Exchange

    Finalizing the Transaction

    Sub-step 6.1: Once all the information has been verified, your currency will be exchanged.

    Note: Confirm that the amount of currency received matches the agreed upon amount.

    Sub-step 6.2: Choose to receive the currency in cash or via bank transfer.

    Note: If choosing bank transfer, make sure your bank account details are accurate.

  • STEP 7

    Confirmation and Receipt Step

    Confirmation and Receipt

    Detailed Records

    Sub-step 7.1: Upon completion of the transaction, After the transaction is completed, you will receive confirmation information via email.

    Note: The confirmation information is the official record of your transaction, so please keep it safe.

    Sub-step 7.2: You will also receive a detailed receipt listing all relevant information.

    Note: Carefully check the receipt to confirm that all information, including the exchanged amount, the actual exchange rate, and any applicable fees, is correct.

Book in-store appointment

Book an Appointment

Schedule your visit in advance to enjoy efficient and seamless currency exchange services.

Consult FX expert

Speak to a Specialist

Get personalized advice from our professional advisors for your currency and remittance needs.

Find exchange branch

Locate a Branch

Quickly find branch addresses and business hours for convenient in-person service.